In France, having a B2 level at the end of high school is about to become a requirement by the government. What does it mean exactly? Formal letters are usually sent to a company, while informal letters are sent to a friend or family member.
Definition
A letter of complaint is a document that is used to express dissatisfaction with a product or service. There are two main types of letters of complaint: formal and informal. Formal letters are usually sent to a company, while informal letters are sent to a friend or family member.
Format
To write a complaint letter, you can start with the sender’s address followed by the date, the receiver’s address, the subject, salutation, body of the letter, complimentary closing, signature and name in block letters.
Sender’s address
___________
___________
___________
DD/MM/YY
Receiver’s address
___________
___________
___________
Subject: ___________________________
Sir/Ma’am, (Salutation)
Body of the Letter explaining the reason for your letter and the complaint.
Thanking you
Yours faithfully, (Complimentary Closing)
Signature
NAME in block letters
Example
An example of a formal letter of complaint would be if you purchased a new car and it was not working properly. You would send a formal letter of complaint to the dealership or manufacturer. An example of an informal letter of complaint would be if you bought a new pair of shoes and they were too small. You would send an informal letter of complaint to the store where you purchased the shoes.
45 B, Rory Lane
Damsel Street
Mumbai – 400056
29th December, 2021
The Secretary
Residential Association
Mumbai – 400056
Subject: Complaint letter regarding the poor maintenance of the garden and improper waste disposal
Sir,
I live on Rory Lane, and my name is Sharanya Sinha. I'm writing to draw your attention to the neglected gardens surrounding our residential neighborhood and the careless way rubbish is being disposed of. Regular watering of the yard and initial tidy maintenance of the grass and shrubs around the residential area. Since the last time the garden was maintained, it has been more than a month. Every attempt we made to get in touch with the person in charge ended in failure.
The issue of waste disposal is another one that is getting worse. Every two days, employees of the firm would collect waste for disposal, but it has been more than a week since they have visited our neighborhood. Due to the buildup of waste caused by this, people have no choice but to start dumping it in the street corner. Please take a look at this and the garden's upkeep because if this continues, it will become a large mess. It would be very appreciated if you could also let the locals know that all trash would be picked up and they shouldn't throw it out on the street corners.
Thank you in advance.
Yours faithfully,
Signature
Sharanya Sinha
Conclusion
In conclusion, letters of complaint are a way to express dissatisfaction with a product or service. There are two main types of letters of complaint: formal and informal. Formal letters are usually sent to a company, while informal letters are sent to a friend or family member.
